877-789-9883

Terms and Conditions

Consumers Energy’s ("Company") AC Peak Cycling program ("Program") is voluntary and governed by rules approved by the Michigan Public Service Commission ("MPSC") in the Company’s Rate Book for Electric Service and any applicable MPSC orders. The program is subject to the following terms and conditions:

The program is subject to the following terms and conditions:

ENROLLMENT & DE-ENROLLMENT:

Enrollment is voluntary. Customers must receive electric service from the Company on an eligible rate to enroll in the Program and must continue to maintain service on an eligible rate for the duration of their enrollment. Customers must not participate in any other Company offering that disqualified them from participating in the Program. Customer eligibility to participate in the Program is determined solely by the Company, and participating customers may be de-enrolled at any time at the Company’s discretion. The customer will be required to provide contact information needed to receive mandatory program communication, as described below.

A customer can de-enroll from the program within the first 90 days of enrollment. After 90 days, there is a one-year commitment. You must validate the commitment has been fulfilled prior to de-enrollment. If de-enrolling prior to the one-year commitment, an interaction record must be created with the detailed reason of the de-enrollment.

ENERGY SAVINGS DAYS:

Enrolled customers agree to participate in "Energy Savings Days." Energy Saving Event Days typically occur on non-holiday weekends between noon and 8 p.m. These event days will take place from June through September and typically will last up to 4 hours. Such events will be determined by the Company or in response to an electrical emergency. Enrolled customers may opt out of one Energy Savings Day event per year by calling 877-789-9883.

DEVICE:

Enrolled customers agree to allow an authorized Consumers Energy licensed contractor to install an AC Peak Cycling device on my home near my outside air conditioning unit. I understand that this device will allow Consumers Energy to reduce the air conditioner cycling run time by at least 50% during periods of high electricity demand from June through September on non-holiday weekdays between noon and 8 p.m., but understand that events could occur at any time in response to an electric emergency.

GIFT CARD & BILL CREDIT ("INCENTIVE"):

Please allow 6-8 weeks for processing your gift card. This processing may take longer if required documentation or information on the application is missing. Please call 877-789-9883 if you have any questions about the device or gift card. While enrolled in the Program, customers will continue to receive participation bill credits four times per year. Credits will appear on the June, July, August, and September bills. If you have any questions about your bill credit, please call 800-477-5050.

PROGRAM COMMUNICATIONS:

Customer agrees to receive mandatory program communications and to provide and maintain valid contact information for such communications. By enrolling, customer accepts the Company’s Electronic Communications Terms & Conditions including but not limited to those provisions regarding live and automated voice notifications and text messages when the customer provides a phone number (both land line and wireless). Network and other data or text charges may apply.

INFORMATION RELEASE:

Customer agrees that Consumers Energy may include customer's name, address, Consumers Energy account number, Consumers Energy services and resulting energy savings ("Information") in a database hosted by a contractor of Consumers Energy, and such Information may be included in reports or other documentation submitted to Consumers Energy and/or the Michigan Public Service Commission ("Reports"). Consumers Energy will treat such information as confidential and the Information in the Reports shall only be in the aggregate.

LIMITATION OF LIABILITY:

Consumers Energy's liability is limited to paying the incentive specified. In no event will Consumers Energy be liable whether in contract, tort (including negligence), strict liability, warranty or otherwise for any direct, indirect, special, incidental, or consequential damages connected with or resulting from participation in this program. Consumers Energy reserves the right to not pay the incentive if the application form and all required additional information are not complete and accurate.

WARRANTIES:

Consumers Energy does not warrant the performance of installed equipment, expressly or implicitly. Consumers Energy makes no warranties or representations of any kind, whether statutory, expressed or implied, including without limitation, warranties of merchantability or fitness for a particular purpose regarding the central air conditioning equipment provided by a manufacturer or vendor. Contact your contractor for details regarding equipment performance and warranties.

PROPERTY RIGHTS:

Customer represents that he/she has the right to complete and/or install the energy-saving measures on the property on which those measures are completed and/or installed, and that any necessary landlord's consent has been obtained.

CUSTOMER'S CERTIFICATION:

Customer certifies and agrees that all information is true and that he/she has conformed to all program and equipment requirements listed.